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Waste Management trash removal Complaint - Waste Management holds you hostage for poor service - Trash Pickup
Waste Management trash removal Complaint

Waste Management trash removal Complaint

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Waste Management holds you hostage for poor service - Trash Pickup


I have had a residential dumpster with Waste Management for well over 10 years. The cost goes up monthly. The truck doesn't show often, most recently not for 6 weeks. When I call the local office, they get very snarky and say, "Well,we pick up twice as much garbage the next time we come." A dumpster is a dumpster, how do you pick up two loads from one dumpster?? My husband had to weld the holes in the dumpster himself, it was in such poor repair. I am constantly picking up 2nd hand garbage because the animals got to it when they missed a pickup. They are extremely rude and disrespectful when you call, and you never get any satisfaction. I found another company who provides the same service for 1/2 the price and now Waste Management tells me I'm stuck in a 3 year contract to their shoddy service. I am ready to sue, and I will. How can a company hold you hostage and not provide service?


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